Gambling should always be a form of entertainment — never a source of financial stress or emotional harm. hc99 is committed to giving every player the tools, knowledge, and support they need to stay in control, whether they are following Pakistan cricket, PSL/T20 action, or any other sport they enjoy.
This platform is strictly for adults aged 18 and above, or the higher minimum required by the operator/license jurisdiction.
At hc99, responsible gambling is not an afterthought — it is a core part of how this platform is designed and operated. We believe that every player, from Karachi to Peshawar, deserves to access betting information and gaming in a safe, transparent environment.
Gambling carries inherent financial risk. Most people who bet on sport — Pakistan cricket, ICC tournaments, PSL matches, football leagues, UFC events — do so for the excitement and entertainment value. But for some, gambling can escalate into something harder to control. We take that possibility seriously.
This page lays out the tools available on hc99, the warning signs to watch for, and where to turn if you or someone you know needs support. Please read it carefully. If at any point you feel that your gambling is no longer something you can manage comfortably, the most important step is to act early — not wait.
Pakistan Legal Notice: Pakistan's Prevention of Gambling Act, 1977 and related regulations may restrict or prohibit online gambling. hc99 does not provide legal advice. It is your sole responsibility to determine whether your use of this platform is lawful in your jurisdiction. Do not gamble if doing so is prohibited where you are located.
hc99 provides a range of tools designed to give you direct control over your gambling activity. Use them proactively — you do not need to be in crisis to set a limit.
Set a daily, weekly, or monthly cap on how much you deposit into your account — for example, PKR 5,000 per week or PKR 25,000 per month. Once a limit is set, it takes effect immediately and can only be lowered straight away. Increasing a limit requires a mandatory cooling-off period before it becomes active.
Define the maximum amount in PKR you are comfortable losing over a set period. When your net losses reach that threshold, your account is automatically restricted from further wagering until the period resets. This tool is one of the most effective ways to keep gambling within your personal budget.
Control the maximum stake you can place on a single bet or across a session. Setting a per-bet limit prevents impulsive high-stakes wagers during moments of frustration or excitement — a common trigger for chasing losses during live cricket or PSL matches.
Set a maximum session length so you receive a notification — or are automatically logged out — after spending a defined amount of time on the platform. Time can pass quickly during live in-play markets; a time limit ensures you stay aware of how long you have been playing.
Take a short break — 24 hours, 48 hours, one week, or up to one month — without fully closing your account. During a cooling-off period your access to betting features is suspended, but you can still log in to review your transaction history or download your account data.
If you feel gambling is becoming a problem, self-exclusion allows you to close your account for a minimum period of six months, up to a permanent ban. During this time hc99 will not send you any promotional communications. We will also make every reasonable effort to detect and close any new accounts you attempt to open during the exclusion period.
Problem gambling does not always look the same for every person. It can develop gradually and may not be immediately obvious — even to the person experiencing it. The signs below are common indicators that gambling may have moved beyond entertainment. If you recognise several of these in yourself or someone close to you, please seek support promptly.
Honest self-reflection is the first step. Read through the questions below and answer them privately and honestly. There are no right or wrong answers — this is purely a tool to help you assess your relationship with gambling.
Have you ever gambled with money that was meant for essential expenses such as rent, food, utility bills, or school fees?
Have you ever felt the need to increase the size of your bets to achieve the same level of excitement or satisfaction?
Have you tried to cut back or stop gambling and found that you were unable to do so?
Do you feel restless, irritable, or low in mood when you are not able to gamble?
Have you borrowed money from friends, family, or any financial service to continue gambling?
Have you ever concealed the extent of your gambling — or the money involved — from people who are important to you?
Has gambling caused serious problems in your relationships, your work, or your financial stability?
If you answered "yes" to two or more questions, we strongly encourage you to use our self-exclusion tool and to reach out to a professional support service. You are not alone, and help is available.
Seeking help is a sign of strength, not weakness. The following are general categories of support available. We recommend speaking to a qualified professional if you are experiencing gambling-related harm.
Contact our responsible gambling support team directly via email at [email protected]. We can apply account restrictions, process self-exclusion requests, and point you toward appropriate external resources — all in English, with Urdu assistance available on request.
Qualified mental health and addiction counsellors are available across Pakistan's major cities — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and Peshawar. Many hospitals and community health organisations offer confidential counselling for compulsive behaviour including problem gambling. Speak to your general physician for a referral.
Trusted family members and close friends can be an important source of support. Speaking openly about a gambling problem — rather than concealing it — is often the most important first step toward recovery. Community and religious support networks in Pakistan are also a well-established source of guidance for personal and financial struggles.
If gambling has created financial difficulties, speaking with a financial advisor or debt counsellor can help you create a plan. Consider reaching out to a consumer protection or financial guidance service in your province. In parallel, use hc99's deposit and loss limit tools immediately to prevent further losses while you seek help.
hc99 operates as an adults-only platform. No person under the age of 18 — or the higher minimum age required by the applicable operator or license jurisdiction — is permitted to register or use this platform. We enforce this through mandatory age declaration at registration and KYC verification procedures that require proof of age before full account access is granted.
We take underage access seriously and act on any credible report that a minor may have obtained access. Any account found to belong to a person under the permitted age will be closed immediately and any funds held in that account will be handled in accordance with applicable regulatory requirements.
If you share a device or computer with younger family members — particularly children or teenagers — we strongly recommend using device-level parental controls and password-protecting your hc99 account to prevent unauthorised access.
Adults 18 and above only — or the higher minimum required by the operator/license jurisdiction. Local laws in Pakistan may impose additional restrictions. This platform is not intended for, and must not be used by, persons who are underage.
All responsible gambling tools on hc99 are designed to be straightforward and accessible. You do not need to be experiencing a crisis to use them — many players set limits as a routine part of managing their entertainment budget, just as they might set a monthly limit on dining out or entertainment spending.
The steps below outline how each category of tool is accessed and activated on the hc99 platform. If you run into any difficulty at any step, our support team is available via email.
Sign in to your hc99 account and go to the "My Account" section. Look for the "Responsible Gambling" or "Player Safety" tab within your account dashboard.
Choose from deposit limits, loss limits, wager limits, session time limits, cooling-off periods, or self-exclusion. Each tool has its own settings panel with clear instructions.
Enter your limit amount in PKR or your preferred time period. Review the setting before confirming — reductions take effect immediately, while increases require a mandatory waiting period.
Confirm your selection. You will receive an email confirmation at your registered address. If you do not receive a confirmation within a few minutes, contact [email protected] to verify the setting was applied.
hc99 is built for Pakistani players who want trustworthy betting information and a safe environment. Set your limits, stay informed, and enjoy the sport you love — Pakistan cricket, PSL/T20, ICC tournaments, and more — responsibly. Adults 18+ only.
If you need to self-exclude or set a limit right now, log in to your account settings or email us at [email protected]. We will act on your request without delay. Gambling involves financial risk — play responsibly.